We ship worldwide. Our products are delivered, by our designated carriers, in the following zones and countries:
ZONE 3 EU : Estonia, Hungary, Lettonia, Lituania, Czech Republic, Slovakia, Slovenia, Denmark, Poland, Sweden, Spain (specific territories: Baléares, Canaries, Ceuta, Melilla), Portugal (specific territories), France (specific territories), Bulgaria, Cyprus, Croatia, Finland, Greece, Malta, Romania
ZONE 4 Export (Europe+Maghreb
ZONE 5 Export (Rest of the World
We ask our customers to participate in our shipping costs, therefore we apply a flat fee per zone, depending on the delivery
|ZONE EU 1
|ZONE EU 2
|ZONE EU 3
|ZONE EUROPE 4
|ZONE 5||24,95 €
Please note that for export out of the European Union (Zone 4 and 5) any related charges and additional taxes for customs duties are at the customer’s expense.
Our indicative delays for deliveries are the following:
Europe: 1-5 working days
Outside Europe: 3-7 working days
Specific destinations: 4-10 working days
You can pay with a credit card VISA or MASTERCARD, AMERICAN EXPRESS or via PAYPAL and WIRE TRANSFER. After you confirmed your order, you will have to choose your modalities of delivery and your method of payment. When your payment has been processed, you will receive a confirmation of your order by email.
Yes. Our payment procedures are secured: our payment processing solution complies with the market security obligations, are PCI-DSS certified and 3D-secure agreement.
Our prices are indicated in EUROS. Only the payments in EUROS are accepted. In
You have 30 days as of the day you have received your shipping confirmation to cancel your order or ask for
We apply a FREE and EASY return policy for the following countries :
- ZONE 1 EU: France (excluding specific territories), Belgium, Netherlands, Luxembourg, Germany
- ZONE 2 EU: Austria, UK, Spain (excluding specific territories), Portugal, Ireland, Italy
- ZONE 3 EU: Estonia, Hungary, Lituania, Czech Republic, Slovakia, Slovenia, Poland, Croatia, Finland, Greece, Malta, Romania, Lettonia, Denmark, Sweden, Cyprus, Bulgaria
We apply an EASY return policy for the following countries (please note that for these countries returns are not free, they are at customer’s expense):
- ZONE 4 Export: Switzerland
- ZONE 5 Export: USA, Australia
For countries not listed above, return procedures and their related expenses are at the customer’s charge.
We apply a simple exchange policy for all countries: free shipping for the delivery of an exchanged garment (see conditions below). A product can only be exchanged one time.
In order to return or exchange a product, please send us an email to the following email address: email@example.com with the reason
For the EASY Return Policy (countries listed above), please paste on the parcel the “return and exchange form” that will be sent to you by email after you notified us your will to return or exchange a product. Thereafter you simply need to drop the parcel with its “return form” at your nearest Post office, they will take care of the rest for you. For Denmark, Sweden, Cyprus, Bulgaria
A product can be exchanged only for the same product in another size provided this size is available. If the other size or color is not available you will be reimbursed on the credit card used for the original purchase or Paypal for the price of the item(s) returned excluding its delivery costs, within 30 days after you returned us the product in a perfect state and condition with the original labels, in their original state and packaging.
The returns and exchanges are not possible during the period of sales or promotion.
If the products
Besides, the following products can NEVER be returned or exchanged:
- Items that have been personalized or made pursuant your specifics instructions;
- Sealed items for hygienic or other reasons that have been unsealed.
You can only exchange a product one time.
You will be reimbursed on the credit card used for the original purchase or Paypal for the price of the item(s) returned excluding its delivery costs, within 30 days after you returned us the product in a perfect state and condition with the original labels, in their original state and packaging.
TELLIN is an online retailer. We sell our products online only, and exclusively on www.tellin.shop
Each product page contains a “Size Guide” section, with its own detailed product measurements. As a note, measurements are taken in
The care instructions are included in the “Product details” section on each product page.
Our customer service is available by email at the following email address: firstname.lastname@example.org and phone number +188.8.131.52.57.61. Any question related to your order, please email at email@example.com.
We will provide our best efforts to answer